CPO Warranty FAQs

Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage begins the moment the vehicle’s new car warranty and subsequent Certified Pre-Owned Limited Warranty coverage ends, with no time overlap among the three warranties.
Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide. And warranty work will be done using Genuine Mercedes-Benz Parts.
Absolutely not. Unlike many other pre-owned warranty programs, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for warranty-covered service, parts, or labor.
If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.
Your Mercedes-Benz Representative is trained to answer any Pre-Owned Mercedes-Benz questions, including those about the Extended Limited Warranty program. And as a Mercedes-Benz customer, you’re never further than a free phone call away from our Customer Assistance Center (1-800-FOR-MERCEDES), with representatives standing by to respond to all types of Mercedes-related warranty questions, 24 hours a day, 365 days a year.
Speak to RBM of Alpharetta, 345 McFarland Parkway, 30004. They will be more than happy to assist.

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