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345 McFarland Parkway • Alpharetta, GA 30004
678-637-2333678-637-2333
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The entire experience was exceptional and has restored my faith in the car-buying process. Reza and Ramona were very patient, informative, never pushy, straightforward and always put my best interests first. The pricing and financing were also easy with no hidden fees or gimmicks. Everyone wanted to be sure that I was comfortable, happy with my purchase, and had all of my questions answered before I left the dealership with my new car. They even pointed out a flaw that I didn't notice and arranged to have it fixed. I would definitely recommend Reza and RBM Alpharetta!
If you’re looking for a dealership that cares about you and not just making a sale, then RBM of Alpharetta is that dealership. I purchased a vehicle and two days later I had buyer remorse. As fortunate would have it, the same day my disdain started settling in, my sales person (Reza) texted me to see if I was enjoying my new car. When I replied back, “I hate it!” Without hesitation, Reza told me to bring it back. He also said there’s a five day under 500 miles, return policy...can you believe that?! I’ve purchased several cars and I’ve never heard of a dealership offering such a thing. Everyone from the customer service representative, down to the finance department was so helpful, and polite. I love my new 2019 CLA250! And I love my life time dealership...RBM of Alpharetta!!
I was very frustrated with my Benz E-350 vehicle and all the recent repairs. My issue today was replacement of the Auxiliary Battery. I was initially very unhappy at the cost for replacement. Next, the service advisor, Joseph Stieren alerted me that one right rear tire was very worn and would not last past another 1,000 miles. I just got new tires a year ago so this escalated my frustration. Well, Joe contacted the Benz dealership in Chattanooga where I bought the tires and found out that the new ones were placed on the front. He shared this with me and I immediately calmed down. Joe explained to me that I have approximately 1,000 miles remaining on the poor tire (uneven wear due to bad alignment), so I decided to get a replacement put on right away. I should mention the whole time Joe was very, very calm and professional. He is an impressive young man and I would be proud to have him working for me! He represented the dealership very well and turned my frustrations into a very satisfied customer.
My wife is a happy camper. Thanks RBM. Overall pleasant experience
Here at RBM of Alpharetta, we’re proud of the Mercedes-Benz name and the promise it holds of a world-class driving experience. The difference at our Mercedes-Benz dealership is we’ve made it our job to make sure the promise doesn’t stop there:
Customer Focused Innovations
First Mercedes-Benz Sprinter franchise in Atlanta – 2010
Exclusive Airstream franchise in State of Georgia – 2012
First Mercedes-Benz Vans Service Center in the U. S. – 2018
Awards and Accolades
Awarded Mercedes-Benz Best of the Best Dealer Recognition Award – 2010, 2013, 2016, 2018
Awarded DealerRater.com Mercedes-Benz Dealer of the Year Award for State of Georgia – 2013, 2015, 2018, 2019
Awarded DealerRater.com Mercedes-Benz Dealer of the Year Award for U. S. – 2016, 2017
Awarded Edmunds.com Premier Dealer Award – 2013
Awarded Edmunds.com Five Star Dealer Award – 2014, 2015, 2016
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678-637-2333
Call Now345 McFarland Parkway • Alpharetta, GA 30004
Get DirectionsSales: Closed
Service: Closed
Phone: 678-637-2333
http://maps.google.com/?q=RBM+of+Alpharetta,345+McFarland+Pkwy,Alpharetta,GA
