Open Today:
Open Today! Sales: 7:30am-7pm
Open Today! Service: 7:30am-6pm
345 McFarland Parkway • Alpharetta, GA 30004
678-637-2333678-637-2333
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Buying experience was really good there! I know, I know- how can that be true? Here's how:1. I was not lured in under false pretense. Kyle let me know up front about the vehicles, and the active specials being run on their vehicles. Unlike other dealers in my recent history, that led me to believe a special rate was available when it was not...2. Kyle Edson was a pleasure to work with. He answered my questions via text and did not pester me to come in. When we scheduled a time to meet with him, he was available and prompt, and knowledgeable about the products.3. They had pretty firm, but fair pricing, and explained the details of their CPO program well, and why they fetch a higher price than a non-CPO.4. While we did get the opportunity to buy additional warranty and a tire insurance package, it was not high pressure, and we felt comfortable just being able to make a decision.5. They cleaned the vehicle up nicely, explained everything with their concierge service, and even took a few pictures of us with a big red bow.Although I have not been here for service (yet), I will have no apprehension at the point that my annual checkup is required.Thanks Kyle, Elisabeth, and the RBM of Alpharetta team for delivering a better-than-I-had-hoped-for experience!
Mr. Bucatari is a lovely and beautiful person. When my smartcar got towed, he gave me a rental vehicle for free. I’m a college student and a US Service member, so that really helped me. He actually got in the rental car with me and showed me everything in the vehicle. I highly recommend Mr. Bucatari and Toby in the service center. Toby ran around looking for my car until he found it. Thank you for your excellent service!
In the market for a new car, we called RBM of Alpharetta to schedule an appointment to see a couple of vehicles featured on their website. It was our great good fortune to connect with sales specialist Kyle Edson, whom we met with the next morning. Kyle had the vehicles we asked about ready to drive when we arrived, and we selected and purchased our favorite. Kyle is really down to earth, takes his time with you, is easy to talk to, appreciates the practical aspects of your everyday driving needs, and he didn't push us in one direction or another or pitch us to purchase more than we were comfortable with. His extensive knowledge about the details and features of the vehicles we looked at really made us feel confident in our selection. Since the sale, he has been very responsive to our request for assistance in acquiring post-purchase accessories for our new car. We have purchased a variety of high-end vehicles in the past, and this has been the best experience we've had by far. We have already told our friends and family to see Kyle Edson at RMB of Alpharetta if a Mercedes-Benz is on the radar, and we'd like to suggest that everyone reading this review do the same.
Jeff did an outstanding job helping me to purchase an amazing automobile. It’s nice to know that some people still are willing to work hard for a sale.
Here at RBM of Alpharetta, we’re proud of the Mercedes-Benz name and the promise it holds of a world-class driving experience. The difference at our Mercedes-Benz dealership is we’ve made it our job to make sure the promise doesn’t stop there:
Customer Focused Innovations
First Mercedes-Benz Sprinter franchise in Atlanta – 2010
Exclusive Airstream franchise in State of Georgia – 2012
First Mercedes-Benz Vans Service Center in the U. S. – 2018
Awards and Accolades
Awarded Mercedes-Benz Best of the Best Dealer Recognition Award – 2010, 2013, 2016, 2018
Awarded DealerRater.com Mercedes-Benz Dealer of the Year Award for State of Georgia – 2013, 2015, 2018, 2019
Awarded DealerRater.com Mercedes-Benz Dealer of the Year Award for U. S. – 2016, 2017
Awarded Edmunds.com Premier Dealer Award – 2013
Awarded Edmunds.com Five Star Dealer Award – 2014, 2015, 2016
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678-637-2333
Call Now345 McFarland Parkway • Alpharetta, GA 30004
Get DirectionsOpen Today! Sales: 7:30am-7pm
Open Today! Service: 7:30am-6pm
Phone: 678-637-2333
http://maps.google.com/?q=RBM+of+Alpharetta,345+McFarland+Pkwy,Alpharetta,GA
